RESOURCES

Business Contact List Database
- targeted business contact list provider. ContactDB business contact list database has a wide selection of industry- specific contacts.
www.contactdb.com

Inbound Call Center Services
- inbound call center services provider. Reliable and customer- centric services. 24/7 answering service, live operator, order taking and order processing inbound call center services.

Telemarketing Services
- telemarketing, telesales defined. It’s history and benefits.

Trustlink
- business and consumer community. Business products and services reviews, recommendations and forums.

Business Directory
- a vast b2b business directory of for the product and services that you can utilize for your business productivity and success.

Open Directory Project
- The Open Directory Project is the largest, most comprehensive human-edited directory of the Web.
www.dmoz.org

Telecom Traffic Online
- website for resource planners and technology geeks. Its best feature is a range of use full traffic tools called Erlang calculators. These tools allow you to calculate how many agents you will need for particular call volumes.
www.erlang.com

The Customer Contact Association (CCA)
- Call and contact centres trade body for UK, and one of the most prolific associations of its kind in the world.
www.cca.org.uk

ContactCenterWorld.com
- The Global Association for Contact Center Best Practices & Networking
www.contactcenterworld.com

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