For most telemarketers using the cold calling technique, they are usually faced with many challenges in their day’s work. It’s not unusual that they get to encounter rude prospects, for who would be happy to be disrupted for your work being called by a total stranger trying to sell something? This is not just the only problem concerning what they encounter during their telemarketing task. Here are some other complaints I heard from cold callers they experienced at work.
1) They can’t get past the gatekeepers. Yes, they have the reason why they’re there and they receive your calls in the first place. And usually, they are not so accommodating when they realize they just receive a call from a telemarketer.
2) Wrong timing. It happens almost all the time. That’s why most cold calls turn out to be wasted calls or wasted opportunities. There’s nothing more wrong timing than calling your prospect while at work. Which brings me to the next challenge to hurdle…
3) Rude and irate prospects. Of course, it’s quite understandable that people hate being distracted—especially when they’re drowned at work or just anything as important in their lives. Imagine their annoyance or irritation if just out of the blue, they’re being distracted by telemarketers—strangers trying to sell something. But of course, any well-trained and experienced outbound telemarketer may already get used to this, that’s why hypersensitive individuals will not be successful or stay long in the call center arena.
That’s why another option to lessen the stress for your staff in dealing with these hassles is to outsource this task to reputable b2b outsourcing service providers. There, they got the right staff, resources and facilities to carry out your needs.